A young woman has described being left feeling "completely hopeless" after spending almost two years battling chronic urinary tract infections. 

Yasmine Lyndle, from Wymondham, first developed signs of the condition in November 2021 when she suffered from a regular infection - which was believed to be easy to treat.

However almost two years later, the 21-year-old now lives in chronic pain, with her struggles to find the right treatment taking a huge toll on her mental health as well.

She said: "I just feel completely hopeless - I have endlessly been told that it is all in my head and left to feel like nobody is listening to me.

"I just do not know what to do with myself."

Her condition has been getting progressively worse since March this year and is becoming increasingly desperate.

She describes the pain she is constantly in as "feeling like sitting on glass".

But she says she has found it increasingly difficult to get medical professionals to thoroughly investigate her condition - and that urine samples are not always cultured.

She said: "Before this all started I had a normal life, - I worked in Wetherspoons, enjoyed going out and dreamed of travelling.

"But now I am pretty much bedbound."

Wymondham & Attleborough Mercury:

Her mum Myshcell Lyndle added: "The pain she has to go through is just heartbreaking. We are just not getting any help.

"There are thousands of women dealing with the same thing as her, but they all have to hear things like 'it's all in your head'. It just isn't fair."

The family have lodged a complaint with the Norfolk and Norwich University Hospital's patient advice and liaison service - which works with people who have concerns about the care they have received.

NNUH Consultant and Clinical Lead for Urology, Mark Rochester said: “We are sorry for the distress Yasmine is experiencing while under our care.

"We continue to talk to her and her family to find the best course of treatment for her.”